Privacy Policy
Effective date: November 28 2022
Ciendero LLC (“us”, “we”, or “our”) operates the AwesomePetSupplies website (the “Service”).
This page details and informs you regarding the policies pertaining to the collection, use, and disclosure of personal data when you are using our Service and the choices you have made with that data.
Your data will be used to provide and improve the Service. By using the Service, you automatically agree to the collection and use of information in accordance with this policy. Unless otherwise mentioned in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here Terms and Conditions
Definitions
Service
Service is the AwesomePetSupplies website operated by Ciendero LLC.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data automatically collected either generated by the use of the Service or from the Service infrastructure itself (for example, the time period of a page visit).
Cookies
Cookies are referred to small pieces of data stored on your device (either or both computer or mobile device).
Data Controller
Data Controller means the legal entity who (either alone or partners with other persons or entities) determines the purposes for which and the manner in which any personal information are, or should be, processed. As in this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect various types of information for multiple purposes to provide you with an improved Service.
Types of Data Collected
Personal Data
We may ask you to provide us with certain personally identifiable information that may be used to contact or identify you while you use our Service. This is known as Personal Data. Personally identifiable information can include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data
Usage data refers to the information we may collect to determine how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies and similar tracking technologies are used for tracking the activity on our Service and attain certain information.
Cookies are referred to files with small amount of data which can include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies that are used can also be beacons, tags, and scripts which are used collect and track information and to improve and analyze our Service.
Visitors can are allowed to refuse all cookies or to indicate when a cookie is being sent. But if visitors deny cookies, it may prevent you from using some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service
Preference Cookies. We use Preference Cookies to remember your preferences and various settings
Security Cookies. We use Security Cookies for security purposes
Use of Data
Ciendero LLC uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
Legal Basis For Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Ciendero LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Ciendero LLC may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
Ciendero LLC will retain your Personal Data only for the uses detailed in this Privacy Policy and for as long as necessary.
We will retain and use your Personal Data to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies whenever necessary.
Ciendero LLC will also hold Usage Data for the purpose of internal assessment and analysis. Usage Data is generally retained for a shorter period of time and is only extended in circumstances for strengthening the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information which includes Personal Data may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws could differ than those from your jurisdiction.
If you choose to provide information to us while being located outside, please note that we transfer the data, including Personal Data, to and process it there.
Your consent to this Privacy Policy followed by your submission of such information assures that you agree to that transfer.
Ciendero LLC will maintain all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to an organization or a country unless there are adequate measures in place which includes the security of your data and other personal information.
Disclosure of Data
Business Transaction
If Ciendero LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. You will be notified before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Ciendero LLC may be required to disclose your Personal Data under certain events if ordered to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
In good faith, Ciendero LLC may disclose your Personal if it is deemed that the action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Ciendero LLC
To prevent or investigate possible wrongdoing or fraud in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
We deem the security of your data as utmost importance, but please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. To protect your data, we strive to use commercially acceptable means but we cannot guarantee it’s absolute security.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
You are permitted to certain data protection rights if you are a resident of the EEA (European Economic Area). In this case, Ciendero LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about the kind of Personal Data we hold about you and if you want it to be removed from our systems, you may do so by contacting us.
In certain circumstances, you are allowed the following data protection rights:
-The right to access, update or to delete the information we have on you.
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section.
If you are unable to perform these actions yourself, please contact us to assist you.
-The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.
-The right to object.
You have the right to object to our processing of your Personal Data.
-The right of restriction.
You have the right to request that we restrict the processing of your personal information.
-The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent.
You also have the right to withdraw your consent at any time where Ciendero LLC relied on your consent to process your personal information.
Please keep in mind that you will be asked to verify your identity before we respond to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
Third party companies and individuals may be employed by us to facilitate our Service (“Service Providers”), to provide the Service on our behalf,to assist us in analyzing how our Service is used and to perform Service-related services.
These third parties are given access to your Personal Data for the sole purpose of performing these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Payments
We may provide paid products and/or services within the Service. For these instances, we use third-party services for payment processing (e.g. payment processors).
Your payment card details will not be stored or collected. Card-related information will be given directly to our third-party payment processors. Your personal data relating to payments will be controlled by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Links to Other Sites
You may find links on our Service that leads to other sites which are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We are not responsible for the Privacy Policy of third party websites hence we recommend you read and review their Privacy Policy.
Children’s Privacy
Anyone under the age of 18 (“Children”).is prohibited from using our Service.
We do not purposely or knowingly collect personally identifiable information from anyone under the age of 18. In case your child has provided us with their Personal Data, please contact us. If we become aware that a child has given us their Personal Data without parental consent, we have all rights to remove the information from our servers.
Scope of this Privacy Policy
This privacy policy applies to your use of our services owned or operated by the Ciendero LLC on AwesomePetSupplies. This policy does not apply to your use of unaffiliated sites to which we only link to.
General digital content policy
Ciendero LLC is legally authorized to offer this service on AwesomePetSupplies. The content offered on AwesomePetSupplies does not contain any sexually-oriented adult (pornographic) content. AwesomePetSupplies does not include software that would damage anyone’s computer, which could be used for malicious purposes like sending spam emails or spreading a computer virus, or would violate anyone’s privacy (spyware or cookies, for example).
Changes to This Privacy Policy
Our Privacy Policy may be updated from time to time. Any changes made to the Privacy Policy will be notified to you.
The “effective date” at the top of this Privacy Policy will be updated.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By phone number: 888-202-7280
Ciendero LLC
2224 Amsterdam Ave Apt 64, New York, NY, 10032, USA
