Terms and conditions

Last updated: November 28 2022
Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

This website is run by Ciendero LLC. The terms “we”, “us” and “our” are used regularly across the website which refers to AwesomePetSupplies. Ciendero LLC offers this website, and all its information, including its tools and services available from this site to you, the user, upon your acceptance of all terms, conditions, policies and notices mentioned on this page.

You engage in our “Service” and therefore agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”) when visiting our website and purchasing something from us. This also includes additional terms and conditions and policies stated here or are available through hyperlinks.

These Terms of Service are valid to all users and visitors of this site who includes browsers, vendors, customers, merchants, and/ or contributors of content.

Please thoroughly read the Terms and Services before deciding to access and use the contents of our website. If you choose to access or use the contents provided on the website, you automatically agree to be bound by these Terms of Service. If you disagree to all the terms and conditions of this agreement, then you will not be allowed from accessing this website and will be prohibited from using any of its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any time a new feature or tool is added to the current store, it will be automatically subjected to the Terms of Service conditions. The latest version of the Terms of will be made available on this page and can be accessed at all times. We have all rights to change, replace or update any part of these Terms of Service by posting updates and/or changes to our website. We recommend you to check the Terms of Service every once in a while for any changes. If you continue to use or access the website after the Terms of Service has been changed or updated, it constitutes your acceptance of those changes.

Online Store Terms

By agreeing to these Terms of Service, you agree that you are of legal age in your state or province of residence and you have given us consent and also consent to allow any of your minor dependents to use this site. The website and products cannot be used for any illegal or unauthorized purpose nor are you allowed to violate any laws in your jurisdiction (including but not limited to copyright laws) to use the website and its service. You are prohibited from installing any viruses or worms or any harmful codes that can risk and threaten the website.

Your use of Services and access to the website will be immediately terminated if you’ve breached or violated of any of the Terms.

General Conditions

We reserve all authority and rights to refuse service to any of the website’s customers for any reason at any time. You acknowledge that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

To ensure the safety of credit cards, all its information will always be encrypted during online transfers. You are not allowed to reproduce, sell, duplicate, copy, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timelines Of Information

We are not responsible for information on this website found to be incomplete, inaccurate or non-updated. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this site is at your own risk. Historical information may be found on the website. This historical information is provided only for reference and may not be current or updated. We have all rights to modify the contents of this site at any time, however we bear no to update any information on our site. You agree that the responsibility of monitoring changes to our site lies solely on you.

Parties to This Agreement and Consideration

In this Agreement (“Agreement”), the parties are You (sometimes referred to as a “Subscriber” to the Website) and the owner of AwesomePetSupplies (Ciendero LLC). The terms “we” and “us” are used interchangeably in this Agreement to refer to Ciendero LLC and its operators of the Website (sometimes referred to as AwesomePetSupplies).
By further accessing the Website or materials available at or in association with the Website, and for other good and valuable consideration, the sufficiency of which is acknowledged by You and Ciendero LLC. You hereby agree to be bound by all the terms and conditions set forth in this Agreement.

0. Preamble

Subscriber data will be treated as confidential and is used for internal purposes only.
All transactions are SSL encrypted.
Subscriber’s credit card will be billed immediately after purchase.
After purchase, Subscriber will receive an email notification with payment details. As soon as the order is submitted, the contract between customer and shop is closed.
All orders will be processed as soon as possible.
All questions will be answered within two (2) working days.
We recommend printing out the transaction data and Terms and Conditions and to keep them at an easily accessible place.
People under legal age in their respective country is prohibited from using the website and its Services.

1. Definitions

“Member” or “Membership” means the subscriber or user of a valid username and password for the Site during the term of the Membership.
“AwesomePetSupplies” means any of the companies billing the Subscriber including any additional billing companies used by AwesomePetSupplies or changes thereof.
“Site” means the website for which Subscriber is purchasing a username and password in order to access the site and its products and obtain the benefits of Membership.
“Subscriber” means the user of the services of the site and holder of a valid username and password for the Site.
“Access rights,” means the combination of a unique username and password that is used to access a site. An access rights is a license to use a Site for a specified period of time,
“Bookmarking,” means a URL which is placed into a temporary file on the Subscriber’s browser so that the Subscriber may return to that page at a future date without having to type in its username and password.

2. Description of Services

AwesomePetSupplies is a member’s club that provides large discounts on a variety of products. Shopping on the discounted prices on the Site is only possible if You are a Member of the Site. AwesomePetSupplies is only for private customers.

3. How to Purchase

For the shopping or discounted price to take place, members will have to log into their account. New members will be offered a trial period of 7 days for only $1. You will receive an order confirmation via email once the order has been completed and You will receive another email once we have dispatched Your order.

4. About Prices

Member’s prices will be shown as discounted prices on the website. The prices that we compare our own to are the guiding market prices that are used in other shops and on other websites.
All purchases above $100 will be subject to additional verification and security measures such as 3Ds Secure protocol.

5. Billing

awpesup.com may appear on Subscriber’s credit card, bank statement, or phone bill for all applicable charges. If multiple venues are joined utilizing any payment method, Subscriber’s statement will list each individual purchase comprising the transaction. AwesomePetSupplies may include other information on Subscriber statement based on credit card association, telephone regulation, NACHA and any other mandated rules and regulations.
Your subscription is deducted automatically at or after the end of the original term selected, for a similar period of time and for a similar or lower amount, unless You send a cancellation request to AwesomePetSupplies. You can terminate Your Membership at any time if You no longer wish to be a Member by logging in to Your account and then filling the cancel subscription form on the support page. Memberships can also be canceled by writing and sending an email directly to our support by You.

6. Payment / Fee

The Site may have periodic subscription fees at the time of the initial enrollment for subscription. The member is responsible for such fees according to the terms and conditions of such Site.

7. Automatic Recurring Billing

In accordance with the terms and conditions of the Site, subscription fees may be automatically renewed at or after the end of the original term selected, for a similar period of time and for a similar or lower amount, unless notice of cancellation is received from the Subscriber. In certain time periods, we enroll our loyal customers in a loyalty program where the randomly chosen customers will be granted a discounted Membership price on the next payment only.
Unless the website cancels this agreement according to the Terms, Subscriber hereby allow AwesomePetSupplies to charge Subscriber’s chosen payment method to pay for the ongoing cost of Membership. Subscriber hereby further authorizes AwesomePetSupplies to charge Subscriber’s chosen payment method for any and all additional purchases of materials provided on the site.
By agreeing to these terms of use, Subscriber accepts being enrolled in a 7 day trial for only $1, acknowledges that unless the Membership is cancelled prior to the end of the trial period, the Subscriber will automatically be enrolled to a full Membership at the price and terms chosen upon signup. Further, Subscriber authorize us to charge the Membership fee for the next billing cycle. Billing notifications will be sent from [email protected], AwesomePetSupplies, +1888-202-7280.

8. Delivery

Orders will be delivered with either courier or local postal service, all with tracking number. Depending on the location, the delivery time can extend from 3-8 days. We take full responsibility for the purchased products until they have been delivered.

9. Agreed upon Method of Communication

AwesomePetSupplies and the Subscriber agree that a transaction receipt will be provided via email to the Subscriber’s address provided at the time of initial enrolment.
10. Electronic Communication
Subscriber agrees and accept that all information relating to the Membership (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) will be in electronic form only, for example via emails to Your email address provided during registration.

Accuracy Of Billing And Account Information

We have all rights to refuse any order you place with us. We can, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. You will be notified by email or billing address or phone number (that you provided at the time when you placed the order) if we make a change to or cancel your order. We reserve all rights to limit or deny orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store when purchasing a product from our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates to complete transactions and to contact you as needed.

Optional Tools

Access to third-party tools over which we neither monitor nor have any control nor input maybe given to you. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We share no responsibility or liability when you choose to use the optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and discretion. The terms of such tools are provided by the third-party provider(s) and you should familiarize with and approve of those terms.

Third-Party Links

Please be aware that some of our content, products and services available via our Service could be materials acquired from third-parties. Clicking on these third-party links displayed on the site may take you to third-party websites that are not affiliated with us. We hold no responsibility for examining or evaluating the content or accuracy and do not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of said third-parties. We hold no responsibility for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
We encourage and advice you to review the policies and practices of the third party websites and understand them before you engage in any transactions with the third-party websites. We are not responsible for any third party website, hence any complaints, claims, concerns, or questions regarding third-party products should be directed to them and not us.

User Comments, Feedback And Other Submissions

If you send certain specific submissions at our requests (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We are under no obligations to edit, remove or monitor content that we determine are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Your comments should not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You must also agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You are prohibited from using a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Our Privacy Policy governs any personal information you submitted through the store. Please read and familiarize with the Privacy Policy.
Errors, Inaccuracies And Omissions

There may be information on our site or in the Service which may have typographical errors, inaccuracies or omissions on certain periods that may relate pricing, product descriptions, offers, promotions, product shipping charges, transit times and availability.
We, without prior notice or after you have placed your order, are fully authorized to correct these errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate at any time.

We are under no obligation, except if the law requires, to update, amend or clarify information in the Service or on any related website, including pricing information. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

Including other prohibitions mentioned in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liabilities

We do not represent, guarantee or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not promise that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that without any prior notice to you, we may, from time to time, cancel the service altogether or remove the service for unspecified or indefinite periods of time.

You explicitly agree that you bear the sole risk of using or inability to use the service. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Ciendero LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors, in no case, shall be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, and in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Indemnification

If for any reason you breach these Terms of Service or the documents they incorporate, or if you violate any law or the rights of a third-party, you agree to indemnify, defend and hold harmless Ciendero LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party.

Severability

In scenarios where any delivery of these Terms of Service is determined to be unlawful, void or unenforceable such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

If any obligations and liabilities of the parties are incurred prior to the termination date, those obligations and liabilities shall survive the termination of this agreement for all purposes.

These Terms of Service are effective until terminated by either you ie the customer/subscriber or by the website. You may notify us to terminate these Terms of Service if you no longer want to use our Services or if you want to stop using our site.

If we conclude that you have breached the Terms of Service mentioned on this page, we will terminate this agreement any time without prior notice to you and you will remain liable for all amounts up to and including the date of termination. You may also be denied access to our Services or any of its parts.

Entire Agreement

If we fail to exercise or enforce any right or provision of these Terms of Service, it shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Changes To Terms Of Service

The most current version of the Terms of Service can be reviewed at any time on this page.

Contact Information

Any questions regarding the Terms of Service can be sent to us at [email protected]

Ciendero LLC

2224 Amsterdam Ave Apt 64, NY, 10032, USA